Refund Policy
Effective Date: 01/01/2024Thank you for choosing zarp.software. This refund policy outlines the terms and conditions related to refunds for our products and services. By using our services, you agree to the following policy.
Refund Eligibility
We offer refunds under the following circumstances:
Technical Issues:
If you encounter technical issues that prevent you from using the Service as intended and our support team is unable to resolve the issue within a reasonable timeframe.
Cancellation within Trial Period:
If you cancel your subscription within the designated trial period (if applicable), you may be eligible for a full refund.
Refund Procedure
To request a refund, please contact our customer support team at contact@zarp.software with details of your issue or cancellation request. We will review your request and, if eligible, process the refund within a reasonable timeframe.
Refund Terms
Refunds will be issued using the original payment method.
Refunds are typically processed within 15 business days of approval.
If a refund is issued, your access to the Service will be terminated, and you will no longer be able to use the software.
Non-Refundable Items
Please note that the following items are non-refundable:
Subscription fees for periods beyond the initial trial period (if applicable).
Any fees or charges incurred for additional services or features purchased within the Service.
Cancellation Policy
You may cancel your subscription to the Service at any time. If you cancel during a billing cycle, you will not receive a refund for any unused portion of that cycle, but you will retain access to the Service until the end of the billing period.
Changes to this Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. By continuing to use the Service after such changes are posted, you agree to the updated policy.
Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at contact@zarp.software .